What to include
- The station, train number, or trip you were checking.
- The approximate time the issue happened.
- Your app version and iOS version, if available.
- A screenshot if the map, station board, or schedule looked wrong.
Support
Help with CaltrainTrax
For support, bug reports, or feedback, email support@caltraintrax.com.
Before you write
- Pull to refresh or reopen the app if live data looks stale.
- Check whether Caltrain is reporting a service disruption.
Realtime data disclaimer
CaltrainTrax depends on public transit feeds. Arrival times, vehicle positions, and alerts may be delayed, incomplete, inaccurate, or temporarily unavailable.